LEGAL
Effective Date: March 16, 2026 · Last Updated: March 16, 2026
These Terms of Service ("Terms") constitute a legally binding agreement between you ("Subscriber" or "you") and FAST Advanced Technologies LLC ("HubFlora," "we," "us," or "our"), a company registered in Tbilisi, Georgia (Identification Number: 400461399), governing your access to and use of the HubFlora platform at hubflora.com. These Terms apply solely to the HubFlora platform. FAST Advanced Technologies LLC may operate other products and services under separate terms. By creating an account, starting a free trial, or using any part of the HubFlora platform, you agree to be bound by these Terms. If you do not agree, you must not use HubFlora. If you are using HubFlora on behalf of a business or organisation, you represent that you have authority to bind that entity to these Terms.
HubFlora is a cloud-based, multi-tenant CRM and marketing automation platform. Core features include funnel building, lead capture, lead scoring, automated nurture sequences, pipeline management, invoicing, multi-channel attribution, and integrations with third-party platforms including Meta (Facebook/Instagram) and WhatsApp Business. We reserve the right to modify, enhance, or discontinue any feature or aspect of the platform at any time. We will provide reasonable notice of material changes that adversely affect your use of the platform.
To use HubFlora you must: • Be at least 18 years of age or the age of majority in your jurisdiction, whichever is greater. • Provide accurate, current, and complete registration information. • Maintain the confidentiality of your account credentials and be responsible for all activity that occurs under your account. • Promptly notify us at support@hubflora.com if you suspect any unauthorised use of your account. You may not transfer your account to another party without our prior written consent. HubFlora reserves the right to reject or terminate accounts that violate these Terms or applicable laws.
HubFlora offers a 14-day free trial for new Subscribers. During the trial period: • Full platform access is available subject to trial-tier limits. • No payment is required to start the trial. • At the end of the trial, your account will be suspended unless you select and pay for a subscription plan. • Data entered during the trial will be retained for 30 days after suspension, after which it will be permanently deleted. HubFlora reserves the right to modify or discontinue the free trial offering at any time without notice.
HubFlora offers the following subscription tiers: • Launch — $49/month • Scale — $149/month • Dominate — $299/month Features and limits for each tier are described on the HubFlora pricing page at hubflora.com/pricing. HubFlora reserves the right to adjust pricing with at least 30 days' written notice to existing Subscribers.
Subscriptions are billed monthly in advance, unless an annual plan is selected. Payments are processed by: • Bank of Georgia — for clients paying in Georgian Lari (GEL). • Stripe, Inc. — for clients paying in USD/EUR via card. • Tap Payments — for clients in the MENA region. All fees are exclusive of applicable taxes (including VAT or GST), which shall be payable by the Subscriber in addition to the stated fees. Invoices are issued electronically and are due immediately upon issuance. Failure to pay may result in account suspension or termination. HubFlora does not store payment card information; all card data is handled exclusively by the applicable payment processor.
You may cancel your subscription at any time from your account dashboard. Cancellation takes effect at the end of the current billing period. No cancellation fees apply. Subscription fees are non-refundable except: • Where required by applicable consumer protection law. • At HubFlora's sole discretion in cases of documented service unavailability. Downgrading your plan mid-cycle does not entitle you to a partial refund for the current period.
You may use HubFlora only for lawful business purposes and in compliance with these Terms. You agree not to use HubFlora to: • Violate any applicable local, national, or international law or regulation. • Send unsolicited commercial communications (spam) or engage in deceptive marketing practices. • Collect or process personal data without a lawful basis or in violation of applicable data protection laws, including GDPR. • Impersonate any person or entity, or falsely represent your affiliation with a person or entity. • Upload, transmit, or distribute malicious software, viruses, or harmful code. • Attempt to gain unauthorised access to any part of the platform or its underlying systems. • Scrape, crawl, or extract data from the platform in an automated manner without our written consent. • Violate Meta's Platform Terms, Developer Policies, or Advertising Standards in connection with any Meta integration. • Resell, sublicense, or commercially exploit HubFlora on behalf of third parties without a written reseller agreement. • Engage in any activity that disrupts, degrades, or interferes with the platform or other users. We reserve the right to suspend or terminate accounts that violate this policy, with or without prior notice depending on the severity of the violation.
You retain ownership of all data you upload or generate within HubFlora ("Subscriber Data"). You grant HubFlora a limited, non-exclusive licence to host, store, process, and transmit your Subscriber Data solely as necessary to provide the platform services. You are responsible for: • Ensuring you have a lawful basis to collect and process personal data through HubFlora. • Complying with all applicable privacy and data protection laws with respect to your Subscriber Data. • Providing required notices and obtaining necessary consents from your own leads and contacts. • Ensuring your use of Meta integrations complies with Meta's Platform Terms and Developer Policies. Our collection and use of data is governed by our Privacy Policy, which forms part of these Terms.
HubFlora and all associated software, technology, designs, trademarks, trade names, and content (excluding Subscriber Data) are the exclusive intellectual property of FAST Advanced Technologies LLC or its licensors. Nothing in these Terms grants you any right, title, or interest in HubFlora's intellectual property. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the platform for your internal business purposes during your active subscription period. You may not copy, modify, create derivative works from, reverse engineer, decompile, or disassemble any part of the platform.
HubFlora aims to maintain platform availability 24/7. We target a monthly uptime of 99.5%, excluding scheduled maintenance windows. Scheduled maintenance will be communicated at least 24 hours in advance where possible. We do not guarantee uninterrupted or error-free access to the platform. Temporary service interruptions may occur due to maintenance, infrastructure issues, third-party service failures, or events outside our control. We will make reasonable efforts to restore service promptly in the event of an outage.
THE HUBFLORA PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR THAT THE PLATFORM WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS. We make no warranty that the platform will meet your specific business requirements or that results obtained through use of the platform (including lead generation, conversion rates, or revenue outcomes) will meet any particular standard.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL HUBFLORA, ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR: • Any indirect, incidental, special, consequential, or punitive damages. • Loss of profits, revenue, data, goodwill, or business opportunities. • Damages arising from your inability to access or use the platform. • Damages resulting from unauthorised access to or alteration of your data. • Any third-party conduct or content accessed through the platform. IN ALL CASES, HUBFLORA'S AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATING TO THESE TERMS OR YOUR USE OF THE PLATFORM SHALL NOT EXCEED THE TOTAL FEES PAID BY YOU TO HUBFLORA IN THE THREE (3) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM. Some jurisdictions do not allow the exclusion or limitation of certain types of liability. In such jurisdictions, the above limitations apply to the fullest extent permitted by law.
You agree to indemnify, defend, and hold harmless HubFlora, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or relating to: • Your use of the platform in violation of these Terms. • Your Subscriber Data or your leads' data and any processing thereof. • Your violation of any applicable law or third-party rights. • Your use of Meta integrations in violation of Meta's policies.
You may cancel your account at any time through your account dashboard. Cancellation is effective at the end of the current billing period. Following termination, your data will be retained for 90 days and then permanently deleted.
HubFlora may suspend or terminate your account immediately and without notice if: • You materially breach these Terms and fail to cure the breach within 7 days of written notice. • You engage in fraudulent, illegal, or harmful conduct on the platform. • Required to do so by law or a lawful authority. • Your account poses a security risk to HubFlora or other users. HubFlora may also terminate accounts with 30 days' written notice for any other reason, including business decisions to discontinue the platform or a specific feature. Upon termination by HubFlora without cause, we will provide a pro-rated refund for unused prepaid subscription time.
Each party agrees to keep confidential any non-public information of the other party disclosed in connection with these Terms ("Confidential Information") and to use it solely to fulfil its obligations under these Terms. This obligation does not apply to information that: (a) is or becomes publicly available through no fault of the receiving party; (b) was known to the receiving party prior to disclosure; (c) is independently developed by the receiving party; or (d) must be disclosed by law or court order.
These Terms are governed by and construed in accordance with the laws of Georgia (country), without regard to its conflict of law provisions. Any dispute arising out of or in connection with these Terms, including any question regarding their existence, validity, or termination, shall first be subject to good-faith negotiation between the parties for a period of 30 days. If the dispute is not resolved through negotiation, it shall be submitted to the exclusive jurisdiction of the competent courts of Tbilisi, Georgia. Nothing in this section prevents HubFlora from seeking urgent injunctive or other equitable relief in any jurisdiction to protect its intellectual property or confidential information. For Subscribers located in the European Union: Nothing in these Terms affects your rights under mandatory EU consumer protection laws applicable in your Member State.
Entire Agreement. These Terms, together with the Privacy Policy and any other policies incorporated by reference, constitute the entire agreement between you and HubFlora regarding the subject matter herein and supersede all prior agreements. Severability. If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect. Waiver. Failure to enforce any provision of these Terms on one occasion shall not be deemed a waiver of our rights to enforce it on another occasion. Assignment. You may not assign any of your rights or obligations under these Terms without our prior written consent. HubFlora may assign its rights and obligations in connection with a merger, acquisition, or sale of substantially all of its assets, with notice to you. Force Majeure. Neither party shall be liable for any failure or delay in performance due to causes beyond their reasonable control, including natural disasters, wars, government actions, cyberattacks, or internet service disruptions. Amendments. We may update these Terms from time to time. Material changes will be communicated by email or in-platform notification at least 14 days before taking effect. Continued use of HubFlora constitutes acceptance of updated Terms.
For questions regarding these Terms or to send legal notices: FAST Advanced Technologies LLC Attn: Legal Tbilisi, Georgia Registration No: 400461399 Email: legal@hubflora.com General support: support@hubflora.com
FAST Advanced Technologies LLC operates a Reseller and Partner Program that allows qualified third parties to resell or refer the HubFlora platform to end clients. Participation in the Reseller or Partner Program is governed exclusively by a separate written Reseller Agreement or Partner Agreement entered into between FAST Advanced Technologies LLC and the reseller or partner. These Terms of Service do not grant any reseller or referral rights. Resellers may not modify these Terms, make representations about HubFlora beyond what is permitted in the applicable Reseller Agreement, or bind FAST Advanced Technologies LLC to any obligation not set out in writing. If you are interested in becoming a HubFlora reseller or partner, please contact: partners@hubflora.com